Overview
We provide small animal medicine and surgery including some exotic animal options. We also provide some alternative options such as Acupuncture and Chiropractics for our patients. Our goal is to provide high quality medicine and surgery in a compassionate and caring environment for our clients. Our team of healthcare professionals include veterinarians, certified technicians, trained assistants, receptionists and kennel staff. Our dedicated staff is our greatest asset. Each member of our staff pursues continuing education to keep current on the latest medical advances and techniques. We also provide monthly staff training to encourage everyone to work as a team, stay up to date on the newest trends and recommendations. These meetings are aimed at developing our staff in ways that will enhance our ability to serve you, our clients, in the best ways possible.
Located in the heart of Essex Junction, this practice offers a welcoming New England community with easy access to Burlington, Lake Champlain, and Vermont’s renowned outdoor recreation. Enjoy a vibrant local culture, scenic mountain landscapes, and an exceptional quality of life in one of the most beautiful regions of the country.
Requirements
Are you a people person with a love for pets? Mountain View Animal Hospital is looking for a Customer Service Representative (CSR) to join our friendly, dedicated team. Our CSRs are the first point of contact for our clients and play a vital role in creating a welcoming, professional experience for both pets and their people. What You’ll Do: • Greet clients warmly and assist with check-in/check-out • Answer phones and emails promptly and professionally • Manage appointment scheduling and patient records • Process payments and prepare invoices accurately • Educate clients about preventive care, products, and services • Support our veterinary team by keeping the front desk running smoothly • Handle stressful situations with empathy, tact, and professionalism What We’re Looking For: • High school diploma (college degree preferred) • Strong customer service experience (veterinary or medical setting preferred but not required) • Comfortable with computers and adapting to software (experience with Avimark practice management system preferred but not required) • Excellent communication and multitasking skills • Team-oriented, positive, and compassionate • Ability to lift up to 40 lbs and remain on your feet for extended periods • Genuine love for animals and their people What We Offer: • Competitive pay based on experience, starting at $18/hr • Paid time off and holidays • Employee discounts on veterinary services and products • A supportive, team-focused work environment • Opportunities for growth and development 📅 Schedule: Full-time, Monday–Friday (no weekends—our clinic is closed on Saturdays and Sundays). 📍 Location: Mountain View Animal Hospital, 129 Main Street, Essex Junction, VT 05452, www.vtvet.com 👉 How to Apply: Please send your resume and a brief cover letter to contact@vtvet.com with the subject line CSR Application – [Your Name]