Jobs in Richmond, VA
Bon Air Animal Hospital photo
Bon Air Animal Hospital

Client Service Representative

2749 McRae Rd, Richmond, VA, 23235 www.bonairanimalhospital.com
Job details
Hourly Rate$15‑16
Hours/Week30‑40
Start Date ASAP

Shifts: openingAppointments/day: 50‑100 Co-workers: 20‑50

Overview

Practice Overview

Bon Air Animal Hospital combines the highest quality of veterinary medicine and surgery with a compassionate and knowledgeable team for patients in Richmond, Midlothian, and Chesterfield areas. Our primary goal is to maintain the maximum quality of life for our patients through disease prevention, treatment, and client education. We believe that excellent customer care stems from not only how we treat our clients, but how we treat their pets, striving to create the most comfortable environment possible while they are in our care. We see small animals, including dogs, cats, pet pigs, and chickens

About the Area

Bon Air is a beautiful neighborhood located a few miles west from the vibrant city of Richmond. The James River provides an opportunity to connect with nature, whether you enjoy hiking, kayaking, paddling, or just admiring the views! Bon Air is a short drive away from the city's museums and concert venues, and you'll find tons of unique restaurants and shops to explore in all the surrounding areas.

Practice Values
community
compassion
fun
integrity
care
Practice Type
general practice
surgery
Species
cat
dog
exotics
Management SoftwareCornerstone

Requirements

Job Description

At Bon Air Animal Hospital, we are dedicated to providing exceptional care for pets and their owners. Guided by our core values—Teamwork, Compassion, Integrity, Hard Work, Servant's Heart, Honesty, and Have Fun!—our passionate team works hard to ensure every client and their furry companion has a positive, meaningful experience. Our vision is to be the best veterinary practice in the area, support the growth of our team both mentally and emotionally, and create a workplace where everyone loves to come to work. Position Overview: Do you have a passion for animals and a talent for delivering outstanding customer service? We’re looking for a friendly and enthusiastic Veterinary Receptionist to be the welcoming face of Bon Air Animal Hospital. In this vital role, you’ll uphold our core values and vision by ensuring our clients and their pets receive the very best care from start to finish. Some of the responsibilities you will own in this role: Provide friendly, quality customer care to patients and clients  Process invoices and payments Answer phones, schedule appointments, and obtain all necessary medical history  Determine the status of the patient’s immunizations and tests  Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments  Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian  Accurately input data into computer software  This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*  Preferred Qualifications A genuine passion for animals and their well-being Strong communication and interpersonal skills Ability to multitask and thrive in a fast-paced environment Proficiency with computers   A positive attitude and team-oriented mindset Benefits Paid time off  Health insurance  Dental Insurance  Vision insurance  Employee discounts  Flexible schedules  401K with company match  Training and Career development   About Bon Air Animal Hospital Bon Air Animal Hospital, in Richmond, VA, is a multi-faceted care facility, that provides the highest quality care in medicine and surgery for cats, dogs, pigs, and chickens. We provide a wide variety of services including preventative, diagnostic, dentistry, geriatric care, chemotherapy, nutritional counseling, pain management, soft tissue and orthopedic surgery, We have state-of-the-art equipment including digital radiography, ultrasound, EKG, CO2 Laser, in-house laboratory, and pharmacy. Our team is passionate about the impact we make and truly cares about increasing the quality of life for our patients. We value training, compassion, and career development. We take every step to give pets the best possible care and the first step is our wonderful staff. Equal Opportunity Employer Policy Bon Air Animal Hospital is an Equal Opportunity Employer and a member of E-Verify.  We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.