Experienced Customer Service Representative
1920 Washington Ave, , Philadelphia, PA, 19146 washingtonavevet.comOverview
Washington Ave. Animal Hospital provides a contemporary experience for you and your pets. Located in the Philly neighborhoods of Graduate Hospital and Point Breeze, we are proud to serve the Philadelphia area with everything pet-related. We are a full-service animal hospital that offers both urgent care treatment as well as routine medical, surgical, and dental care. Washington Ave. is truly the only Avenue to your pet’s best health.
Requirements
Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you! What We’re Looking For: Veterinary Med Experience: A solid background in vet med is required. Weekend Availability: Must be able to work 50% of Saturdays. Flexible Scheduling: Shifts start as early as 7:00 AM, so reliability and punctuality are essential. Team members work 3 days a week for ultimate work to life balance. Call Center Experience: Previous experience managing high call volumes is a plus. Growth-Oriented: We're looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position. What You’ll Do: Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction. Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor. Handle multiple level platforms for medication refills and appointment requests. Collaborate with our medical and technical staff to support seamless communication and care. What We Offer: A supportive team environment committed to professional development. Opportunities to advance within our practice. Competitive compensation and benefits. If you’re passionate about client care, thrive in a fast-paced environment, and are eager to grow within the veterinary field, we want to hear from you! Apply today to join our team and be a part of providing exceptional service to pets and their families.