Veterinary Client Service Representative

Landisville Animal Hospital | Landisville, PA At Landisville Animal Hospital, we’re committed to providing exceptional care to both pets and the people who love them. Our team is compassionate, collaborative, and dedicated to creating a welcoming, supportive environment for every client who walks through our doors. If you’re someone who thrives in a fast-paced setting and loves building relationships, we’d love to meet you. Do you have a passion for animals and a natural ability to make people feel taken care of? We’re looking for a friendly and organized Client Service Representative to serve as the first point of contact for our clients and patients. In this role, you’ll help create a seamless, positive experience from check-in to check-out while supporting both our medical team and pet parents. Some of the responsibilities you will own in this role: As part of our front desk team, your day-to-day may include:  Greeting clients and patients with warmth and professionalism   Answering phones, scheduling appointments, and collecting medical history   Processing invoices and payments accurately   Reviewing patient records for vaccine status and routine care needs   Communicating patient arrivals and updates with doctors and technicians   Assisting with prescription refills, food requests, and OTC products as directed   Entering and maintaining accurate records in our practice management system  This is not a complete list of responsibilities. Duties may evolve as needed. Preferred Qualifications A genuine love for animals and their well-being  Strong communication and customer service skills  Ability to multitask and stay organized in a busy environment  Comfort with computers and learning new systems  A positive, team-first mindset Benefits Paid time off Health insurance Dental Insurance Vision insurance Employee discounts Flexible schedules 401K with company match Training and Career development  About Landisville Animal Hospital Landisville Animal Hospital, located in Landisville, Pennsylvania, is a full-service award-winning veterinary hospital serving Lancaster County since 1987. We offer high-quality, family-oriented veterinary care for dogs, cats, and pocket pets. We are a team of 3 veterinarians and experienced support staff who are passionate about delivering an exceptional experience for every client and every furry patient. We provide wellness exams, preventative care, vaccinations, spay and neutering, microchipping, dietary management, surgical care, dental care, pain management, laser therapy, senior wellness, and more. We have an in-house pharmacy and laboratory, digital X-rays, tonometry, electrocardiograms, and diagnostic imaging equipment including video endoscopy, otoscopy, and ultrasonography.  Landisville Animal Hospital is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.  Equal Opportunity Employer Policy Landisville Animal Hospital is an Equal Opportunity Employer and a member of E-Verify.  We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.