Veterinary Receptionist / Client Service Representative
175 Silver Ln #0, Eugene, OR, 97404 thevethosp.comOverview
At The Veterinary Hospital, you'll join a tight-knit team in Eugene, OR that treats dogs and cats with thoughtful, modern medicine. Our case mix runs from wellness and dental to in-house diagnostics, surgery, and the kind of long-term client relationships that make every shift feel rewarding. If you want to practice quality medicine alongside teammates who back each other up, you'll feel right at home here. 🐾 Your schedule is built around real work-life balance, so you can actually enjoy Eugene when you clock out. We invest in modern equipment, continuing ed, and a workplace culture grounded in respect, growth, and genuine care for patients and people. 🌿
Eugene, OR offers Pacific Northwest forests, coffee culture, and an outdoor-first lifestyle. You'll find mountains, rivers, and trails right outside your door, which makes it a smart pick for vet professionals looking to balance career growth with a real life outside the clinic. Come join a community that values what you do. 🌲🐾
Requirements
The Veterinary Hospital, located in Eugene Oregon is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment. Schedule and compensation: Compensation: $17 - $20 per hour, for each hour worked This is a full-time position with a 4/10 schedule and availability needed Wednesday through Saturday. Full-time Benefits Package*: Health package: Medical, dental, and vision insurance with UnitedHealthcare Life insurance and disability Employee Assistance Program (EAP) 401k - with company match beginning 2027 Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance *Part-time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set: 1+ years of experience in a customer service, reception, or client-facing role Previous veterinary receptionist or healthcare-related front-desk experience preferred Proficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clients Exceptional verbal and written communication skills Strong organizational and time management skills Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Positive attitude and willingness to collaborate with a team Ability to remain calm, professional and solution-oriented during busy periods About us: The Veterinary Hospital in Eugene, Oregon, is committed to providing compassionate and high-quality veterinary care for pets. Their experienced team offers a range of services, including wellness exams, vaccinations, dental care, surgery, and emergency services, tailored to meet the individual needs of each furry friend. With a dedication to promoting the health and well-being of pets, The Veterinary Hospital strives to build trusting relationships with pet owners while delivering exceptional care in a welcoming and comfortable environment. #LI-RX1 *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.