Overview
Heidt Veterinary Hospital has been a part of the community since 1958. We provide complete general health care services and emergency services to cats and dogs. If you live in Lima or the surrounding area and need a trusted veterinarian to care for your pets – look no further. Your pets’ health and wellbeing are very important to us, and we take every possible measure to give your animals the care they deserve. Heidt Veterinary Hospital is a full service animal hospital and welcomes both patients in need of routine medical, surgical and preventative care, and emergency veterinary services are available. Beyond first rate pet care, we make our hospital comfortable, friendly, and calm, so your pet is relaxed and content while under our care.
Requirements
Veterinary Assistant Primary Responsibilities Patient Care · Provides client service and administers care to hospitalized and inpatient pets. · Admits surgical, dental, and admitted patients throughout the day. · Generates treatment plans. · Gathers history and reviews treatment plans. · Coordinates care of admitted with inpatient veterinarian. · Collects samples. · Opens templates and enters patient history. · Communicates orders to appropriate staff. · Assists veterinarian with exams and treatments for admitted and kennel patients. · Assists other team members, ensuring that all hospitalized patients are fed, watered, given their medications, and walked, and that their environments are clean and comfortable. Medical Records · Coordinates patients that need to be seen same day, · Completes records, bills, and discharge instructions for each patient in a timely manner. · Find and file charts Client Relations · Prepares hospital release instructions. · Packages up items to go home (e.g., medications, food, instructions). · Assists with the discharge of hospitalized, surgical, and dental patients. · Answering phone calls, setting up appointments, answering questions from clients. Personal Conduct · Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual. · Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members. · Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed. · Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences. · Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks. · Organizes work area and exercises time-management skills to maximize personal efficiency. · Prioritizes tasks and handles multiple tasks in a calm, organized manner. Additional Duties · Attends departmental and staff meetings. · Processes pharmacy requests. · Helps with examination room appointments (if schedule and patient load allow). · Assists staff members as needed with call-backs, and other duties as assigned. · Keeps the treatment area clean and stocked. · Performs other duties as directed.