Overview
We are an advanced facility and the emphasis of our practice is on preventative medicine. We offer in-house X-rays, ultrasound, echocardiography, and orthopedic and soft tissue surgeries. We even have a state-of-the-art video otoscope in the exam room, allowing pet owners to understand ear anatomy and potential disease processes better. We are a family-oriented practice with a well-trained, animal-loving team.
Offering a peaceful suburban feel with convenient access to nearby urban centers. Nestled in Rockland County, Orangeburg is known for its quiet neighborhoods, local parks, and proximity to the scenic Hudson River. With easy access to major highways, it's a great spot for those who want a balance between serene living and the convenience of nearby shopping, dining, and the cultural attractions of New York City, just a short drive away.
Requirements
Summary Why You’ll Love this Veterinary Front Office Receptionist Job! Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you! At Palisades Veterinary Hospital, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality. If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today! Pay Range: Insert Pay Range / hour Benefits: Paid Time Off Medical, Dental, Vision with a Health Savings Account* Employee Assistant Program available 24 hours a day, 7 days a week* Supplemental Life Insurance & AD&D Insurance* 401K Plan with Generous Employer Match Maternity Leave * Bereavement Leave Life, Short Term, & Disability Insurance* Discount Programs Discounted Veterinary Care On-Demand Pay Options Referral Bonus Career Enhancement Benefits: The opportunity for full tuition payment to attend Penn Foster's veterinary technician program* Access to Zoetis Clinical & Professional Program and Events Access to a multitude of VMG resources *Indicates eligibility for Full-Time positions only Responsibilities Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints Prepare invoices and estimates Take payments and print receipts Take digital photos of patients and send them along for use in FB Maintain the printers, paper stock and toner cartridges Manage and monitor Demandforce activities (appointment requests) Manage InTouch Mobile text reminders Monitor Facebook activities Take phone messages and monitor the prescription/food order extension Enter new clients/patients into the database and add scanned documents to patient histories Explain CareCredit and guide clients through the process Understand account payable and monthly statements Manage end-of-day accounting Call in written prescriptions to a pharmacy Complete all relevant medical records entries for patients for which you’re responsible Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary Help monitor inventory, rotation and expiration dates and report needs as requested Assist in ordering of food/supplies/medications as requested Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.) Required Skills High School Diploma, GED, or suitable equivalent At least one year experience preferred Strong customer service skills Ability to communicate effectively Ability to lift up to 50 pounds Basic math and writing skills Basic understanding of the work we do/love animals Be able to use and understand basic medical terms Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior Knowledge of computer software (Infinity and Office programs)