Overview
BSVESS exists because we believe in a different model of care for pet owners. We are a privately owned veterinary hospital striving to make world-class veterinary care accessible to as many pets as possible. Through passion, innovation and empathy we’ve built a veterinary hospital as it should be. We do it for a simple reason…we are passionate animal lovers ourselves.
Requirements
At Bay State Veterinary Emergency and Specialty Services, exceptional patient care begins behind the scenes with a dedicated team of professionals who ensure timely diagnostics and safe, accurate medication management. We are seeking a Laboratory & Pharmacy Technician to join our growing specialty and emergency hospital and play a critical role in supporting our doctors, technicians, and patients. If you are highly organized, detail-oriented, and passionate about veterinary medicine, this is an exciting opportunity to work in a collaborative, fast-paced environment where your skills directly impact patient outcomes and the quality of care we provide every day. Laboratory & Pharmacy Technician Position Overview The Laboratory & Pharmacy Technician plays a vital role in supporting patient care through accurate laboratory diagnostics and efficient pharmacy operations. This position is responsible for performing in-house laboratory testing, maintaining laboratory and pharmacy equipment and inventory, processing prescriptions, and ensuring timely communication with doctors, technicians, and clients. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced specialty and emergency veterinary environment. Essential Responsibilities Perform in-house diagnostic testing, including CBCs, serum chemistries, urinalysis, coagulation testing, blood typing, crossmatching, SNAP testing, PCV/TS, and other laboratory procedures. Prepare, package, label, and submit specimens for reference laboratory testing. Accurately document laboratory results and enter charges into the practice management system. Maintain, clean, calibrate, troubleshoot, and monitor laboratory equipment to ensure optimal performance. Manage laboratory and pharmacy inventory, ensuring adequate supplies are available at all times. Process prescription requests received by phone, email, fax, or directly from the medical team. Review medical records and doctor instructions to accurately prepare and dispense medications. Coordinate prescription orders with outside pharmacies as needed. Communicate effectively with veterinarians, technicians, clients, and referral partners regarding laboratory results, prescription questions, and refill requests. Monitor laboratory and pharmacy email inboxes and respond promptly to requests. Maintain compliance with hospital protocols, safety standards, and regulatory requirements. Assist with training team members on laboratory and pharmacy procedures. Contribute to a clean, organized, and collaborative work environment. Qualifications Certified Veterinary Technician (LVT/CVT/RVT) preferred; equivalent veterinary experience considered. Minimum of 1–2 years of experience in a veterinary hospital, specialty practice, or diagnostic laboratory preferred. Working knowledge of veterinary laboratory procedures and common veterinary medications. Strong attention to detail with excellent organizational and multitasking skills. Proficient with veterinary practice management software and computer systems. Excellent verbal and written communication skills. Ability to work independently while collaborating effectively with a multidisciplinary team. Ability to remain calm, efficient, and accurate in a fast-paced, high-volume environment. Ability to stand, bend, lift, and perform the physical demands of a veterinary hospital setting. Benefits and Perks: Employer paid medical insurance premiums, AND paid deductible for employees! Medical, Dental, and Vision insurance options 401K with company Match Complimentary Life Insurance $25,000 Personal Pet Discounts PTO and Holiday pay Company Sponsored Employee Assistance Program (EAP) Veterinary Social Worker on-site Ample paid CE opportunities on-site, as well as CE stipend for Certified Technicians Competitive pay: $20 to $28/hour, commensurate with experience BSVESS proudly offers veterinary services in emergency medicine, critical care, internal medicine, medical and radiation oncology, and both soft tissue and orthopedic surgery. Our technical staff has extensive training in our state-of-the-art ICU, in-house laboratory, digital radiography, ultrasound, CT, endoscopy and a full range of surgical equipment. Visit our website at www.bsvess.com to learn more about Bay State Veterinary Emergency and Specialty Services. We are a proud United Veterinary Care Partner hospital. UVC supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love. United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.