Practice Manager- Berkshire Veterinary Hospital

Berkshire Veterinary Hospital is looking to add a compassionate and skilled Practice Manager to our team.   Compassionate care and lasting relationships are at the heart of everything we do. As a trusted general practice, our experienced team is dedicated to providing high-quality veterinary care in a warm and welcoming environment. Many of our staff members have been part of the hospital for years, creating a knowledgeable and dependable team that truly cares about our patients and clients. Our team lives by the three P’s — polite, positive, and professional — and we strive to make every visit a supportive and comfortable experience for both pets and their families.  No two days in veterinary medicine are ever the same, and we pride ourselves on being adaptable, going with the flow, and doing whatever it takes to help as many pets as we can. We work hard to accommodate urgent care appointments whenever possible while continuing to provide exceptional everyday care. From wellness exams and vaccinations to surgery, dental procedures, radiographs, and our in-house pharmacy, we offer comprehensive veterinary services with a team that works hard, has fun, and truly enjoys what we do.  WHAT YOU’LL DO  Serve as the point person for staff questions and routine problems  Responsible for creating a hospital environment that bolsters the morale and retention of doctors and staff   Review monthly financials, oversee staff spending, ensure bank deposits are accurate and taken multiple times per week   Responsible for staff performance and salary reviews, with input from Hospital Partners  Grow a positive work culture to include excellent employee relations and communication  Ensure hospital has positive operational flow   Oversee that the compassionate patient care is the top priority  Collaborate with staff to ensure efficient exam and surgery flow, and hospital operations  Ensure that the OSHA and Safety program is continuously monitored   Creating requisitions for staffing needs, interviewing, and onboarding   Responsible for all Human Resources needs, disciplinary actions, and daily issues  COMPENSATION AND BENEFITS  Salary: $65,000 - $75,000 DOE  Our Comprehensive benefit package includes: Medical, dental, and vision insurance   401(k) with a total company match up to 4%, after 6 months of employment   Generous paid time off and flexible scheduling   Continuing education allowance and professional development support   Mental Health Resources   Company paid bonding leave or applicable state provided bonding leave   Perks for Your Pets Too!  Because we know how much your pets mean to you, we offer special benefits designed just for them: Pet Care: Discounts on veterinary services and products   Diagnostics: Savings on reference lab testing   Nutrition: Discounts on Purina pet foods   Insurance: Preferred rates with our pet insurance partner   REQUIREMENTS  Extensive knowledge of the day-to-day operations of a veterinary hospital/hospital setting  Excellent communication skills – both verbal and written  Leadership abilities – collaborative, yet able to work independently  Problem-solving and critical thinking skills  Ability to effectively handle and control incoming animals as needed  Ability to handle complex and/or emotional situations  Strong organizational skills, capable of multi-tasking, and prioritizing  Must be a people person who is kind and caring to all staff and clients  Prior experience working as a Veterinary Technician or Veterinary Assistant is preferred, but we will also consider candidates from the human health industry  An Associate’s or Bachelor’s degree preferred  Certification as a Licensed Veterinary Technician preferred  Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.   Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.  Employment will require the successful completion of references and background check.   FOR MASSACHUSETTS APPLICANTS:   IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT.  AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY. RAREBREED VETERINARY PARTNERS AND ANY OF ITS AFFILIATED COMPANIES DOES NOT USE LIE DETECTOR TESTS AS PART OF THE APPLICATION PROCESS.   Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.   Learn more about our career opportunities at: https://rarebreedvet.com/careers/   Where uncommon support partners with joy.