Veterinary Receptionist / Client Service Representative
1122 E Bert Kouns Industrial Loop, Shreveport, LA, 71105 ssah.comOverview
At South Shreveport Animal Hospital, you'll join a tight-knit team in Shreveport, LA that treats dogs and cats with thoughtful, modern medicine. Our case mix runs from wellness and dental to in-house diagnostics, surgery, and the kind of long-term client relationships that make every shift feel rewarding. If you want to practice quality medicine alongside teammates who back each other up, you'll feel right at home here. 🐾 Your schedule is built around real work-life balance, so you can actually enjoy Shreveport when you clock out. We invest in modern equipment, continuing ed, and a workplace culture grounded in respect, growth, and genuine care for patients and people. 🌿
Shreveport, LA offers legendary food, music, and Southern culture. You'll find a vibrant community with year-round warm weather and easy living, which makes it a smart pick for vet professionals looking to balance career growth with a real life outside the clinic. Come join a community that values what you do. 🎷🐾
Requirements
South Shreveport Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment. Schedule and compensation: Compensation: $13.50-14 per hour, for each hour worked This is a Flexible part-time schedule: Wednesdays, Thursdays & Fridays (1:00-6:30 PM) plus alternating Saturdays (7:30 AM-12:00 PM). Full-time Benefits Package*: Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP) 401k - with company match beginning 2027 Paid time off in accordance with site policy and applicable law Personal pet discount *Part-time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set: 1+ years of experience in a customer service, reception, or client-facing role Previous veterinary receptionist or healthcare-related front-desk experience preferred Proficiency in the following skills:. Ability to manage multi-line phones while providing exceptional client service Experience with veterinary practice management software (especially Cornerstone) preferred Strong communication, organization, and time management skills Experience scheduling appointments, coordinating calendars, and processing payments Compassionate, professional, and solution-oriented in both routine and emotional situations Positive team player who thrives in a fast-paced environment About Us South Shreveport Animal Hospital has been providing exceptional care to the Shreveport, Bossier City, Benton, Keithville, and surrounding communities for nearly four decades. Our experienced team of four doctors works collaboratively to deliver compassionate, preventative care using advanced diagnostic and treatment tools. Our services include dental care, digital radiography, in-clinic diagnostics, laser and orthopedic surgery, wellness visits, and more. At South Shreveport Animal Hospital, we prioritize a team-oriented culture-we work hard together, celebrate wins, birthdays, and milestones, and genuinely enjoy each other's company. We are committed to fostering a supportive, fun, and collaborative environment while providing exceptional care to every patient and client. #LI-TR1 *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.