Veterinary Receptionist / Client Service Representative
2550 Stover St., Building H, Fort Collins, CO, 80525 midtownvmc.comOverview
At Midtown Veterinary Medical Center, you'll join a tight-knit team in Fort Collins, CO that treats dogs and cats with thoughtful, modern medicine. Our case mix runs from wellness and dental to in-house diagnostics, surgery, and the kind of long-term client relationships that make every shift feel rewarding. If you want to practice quality medicine alongside teammates who back each other up, you'll feel right at home here. 🐾 Your schedule is built around real work-life balance, so you can actually enjoy Fort Collins when you clock out. We invest in modern equipment, continuing ed, and a workplace culture grounded in respect, growth, and genuine care for patients and people. 🌿
Fort Collins, CO offers Rocky Mountain views, 300+ sunny days, and trails for every season. You'll find an active, outdoor-loving community where weekends feel like vacation, which makes it a smart pick for vet professionals looking to balance career growth with a real life outside the clinic. Come join a community that values what you do. 🏔️🐾
Requirements
Midtown Veterinary Medical Center is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment. Schedule and compensation: Compensation: $17 - $21 per hour, for each hour worked This is a full-time position, with a 5/8 schedule and availability needed Monday/Tuesday and Thursday - Saturday. Full-time Benefits Package*: Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP) 401k - with company match beginning 2027 Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance *Part-time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set: 2+ years of experience in a customer service, reception, or client-facing role Previous veterinary receptionist or healthcare-related front-desk experience preferred Proficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clients Experience working with veterinary practice management software, especially [insert software], preferred Exceptional verbal and written communication skills Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations Strong organizational and time management skills Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Positive attitude and willingness to collaborate with a team Ability to remain calm, professional and solution-oriented during busy periods Why choose [hospital name]? [insert hospital paragraph] [Recruiter hashtag] [The next highlighted section should remain for all CO locations, and be removed for any other state] Posting Date: The application deadline is at least 5 days after the posting date. How to Apply: Please click the "apply" link provided on the job posting platform. *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.