Overview
24 HOUR EMERGENCY VETERINARY & SPECIALTY SERVICES SF Bay Area’s most respected specialty and emergency veterinary care, setting the highest standard of compassionate, collaborative veterinary care that improves the lives of pets and their people.
Ideally situated in a charming and lively community. The location provides easy access to downtown eclectic mix of shops, cafes, and restaurants. Enjoy the nearby parks for outdoor activities. With excellent connectivity to major highways and public transportation, commuting to Silicon Valley and surrounding areas is a breeze.
Requirements
We are looking for an Assistant Hospital Manager to join our team! Salary: $80,000 - $100,000 annually, exempt, based on experience and skill set. Position Overview The Assistant Hospital Manager will play a key role in managing and developing clinical teams within a busy emergency and specialty hospital setting. This position is focused on operational efficiency, supporting clinical department leads, and ensuring a high standard of patient and client care in a fast-paced environment. The ideal candidate will have a strong background in veterinary or clinical operations, proven leadership abilities, and a commitment to fostering a collaborative and proactive workplace culture. Key Responsibilities: Team Leadership: Coach, manage, and develop a team of clinical leads across different departments, fostering a supportive environment that promotes growth and continuous learning. Staffing Optimization: Manage daily staffing levels and adjust labor resources as needed to address gaps in departments, maximizing efficiency and ensuring adequate support across all units. Training and SOP Development: Collaborate with leads to create and implement training plans, update and maintain Standard Operating Procedures for all departments, and support ongoing clinical skill development for all employees. Onboarding and Employee Development: Develop and execute comprehensive onboarding plans for new employees, tracking their progress to ensure they integrate effectively into the team and meet performance expectations. Scheduling and Call-out Management: Oversee department leads in the proactive creation of schedules and effective management of call-outs to minimize disruptions in service delivery. Communication and Consistency: Act as the primary source of information for the clinical team, ensuring consistent communication, implementing corrective actions when needed, and upholding a positive and accountable workplace culture. Collaboration and Process Improvement: Partner with Hospital Managers, Medical Directors, and other key stakeholders to identify opportunities for process improvement, efficiency, and enhanced client service. Compliance and Safety: Oversee compliance with hospital policies, regulatory requirements, and safety protocols to maintain a safe and compliant workplace. Additional Responsibilities: Perform other duties as assigned, adapting to the evolving needs of the hospital and client care. Required Qualifications: Minimum of 5 years of progressively responsible experience in a leadership role, preferably in a clinical or veterinary setting. Proven experience managing a facility, overseeing clinical operations, and handling multiple direct reports. Exceptional leadership, staff development, and problem-solving skills, along with a strong commitment to client care and service excellence. Adaptability and comfort with change management in a fast-paced, 24/7 environment. Strong organizational skills and attention to detail to ensure high-quality care and operational efficiency. CA Veterinary Assistant Controlled Substance Permit (VACSP) required within 60 days of hire unless a valid CA-RVT license is held. Preferred Qualifications: Prior experience in the veterinary field, with knowledge of clinical operations, patient care, and veterinary best practices. Experience with process improvement and change management initiatives. Familiarity with scheduling and staffing software tools to optimize workforce management. Work Schedule: Full-Time; specific schedule to be confirmed. Compensation and Benefits: Salary: $80,000 - $100,000 annually, exempt, based on experience and skill set. License application and renewal reimbursement for RVTs. Comprehensive benefits package, including health, dental, vision, disability, and life insurance; flexible spending accounts; 401(k) with employer match; Employee Assistance Program 3 weeks of accrued PTO. Opportunities for advancement and professional development. Health and wellness initiatives to support work-life balance.