Customer Service Representative
1807 Martin Luther King Jr. Way, Berkeley, CA, 94709 campusveterinary.comOverview
We are a family-owned, full-service medical facility, proudly serving Berkeley, Albany, El Cerrito, Oakland, and surrounding local communities since 1969. At Campus Vet we are committed to providing your pet with compassionate, quality care, and to providing you with the knowledge and tools to enhance the bond that you share. Our professional and courteous staff hope to see you soon.
Campus Veterinary Clinic has been serving the North end and surrounding communities of Berkeley for over 56 years.
Requirements
Campus Vet Clinic is looking for a personable and skilled full-time Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. Salary: $21 – 24.50 per hour depending on experience and education Schedule: Full-time, four - five shifts/week (average 30 - 40 hours/week) Location: 1807 Martin Luther King Jr Way, Berkeley, CA 94709 Who We Are: Campus Vet Clinic is a team-focused, fun place to work and care for all the furry friends. We are a full-service veterinary clinic proudly serving Berkeley, Albany, El Cerrito, Oakland, Richmond, and the surrounding communities since 1969. What Our Clients Say: “The vets, vet techs, and staff at Campus Veterinary Clinic have been so kind, thoughtful, and knowledgeable when helping and working with our sweet elderly kitty. They’ve gone above and beyond to help her, explain things in layman’s terms, and been empathetic. Highly recommend them!” Jenna S. Who You Are: If you have a professional, friendly personality and love to help people and their pets, you will fit right in with our Client Service Team! High School Diploma or equivalent required 1+ years of customer service experience in a veterinary, dental, or medical clinical setting required 1+ years using a Point-of Sale (POS) system preferred Experience processing financial transactions, payment plans, billing and insurance preferred Knowledge of veterinary medical terminology and procedures preferred Technologically proficient and comfortable with veterinary or medical record keeping software and other digital communication tools Professional and friendly phone etiquette Exceptional communication and interpersonal skills Very detail-oriented Demonstrated ability to multitask and perform in a fast-paced, client-facing environment Ensure a clean, safe and organized work environment